Services

What We Offer

Support Beyond the Sale

Warranty Registration

Register your Jadex battery to activate warranty coverage and keep your purchase protected.

Warranty Terms

Clear, transparent warranty terms and conditions for every product in our range.

Tips for Buying a Battery

Guidance on choosing the right battery model, capacity, and fit for your vehicle.

Battery Safety Guidelines

Best practices for safe handling, storage, and use of sodium-ion batteries.

Battery Recycling

Responsible end-of-life battery disposal and recycling support.

Customer Support

Reach our team directly for product questions or after-sales assistance.

Customer Reviews

What Customers Say About Our Support

"Warranty registration took two minutes and the team confirmed it the same day. Easiest after-sales process I've dealt with."

— Rakesh P., Surat

"Had a question about battery safety for our fleet garage — the support team walked us through the guidelines clearly."

— Fleet Owner, Rajkot

"Recycling drop-off was straightforward and the customer support line actually picked up. Good experience overall."

— Meera S., Ahmedabad

FAQs

Frequently Asked Questions

How long do sodium-ion batteries last?

Jadex sodium-ion batteries are rated for 3,000–8,000 cycles at 80% depth of discharge — significantly longer than conventional lead-acid batteries.

Are sodium-ion batteries safe?

Yes. Sodium-ion chemistry offers strong thermal stability and multiple built-in safety protections, making it a safe alternative to lithium-ion and lead-acid batteries.

Do I need to refresh-charge the battery during storage?

No. Jadex sodium-ion batteries have zero-volt storage tolerance and an extremely low self-discharge rate, so no refresh charging is required.

How do I register my warranty?

Use our warranty registration service after purchase, or contact us directly and our team will assist you.