Privacy Policy

Jadex Energy ("we," "our," or "us") is committed to protecting the privacy and personal data of our website visitors, customers, dealers, and job applicants. This Privacy Policy outlines how we collect, use, store, and safeguard your data in compliance with India's Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000.

1. Data Fiduciary & Contact Details

Jadex Energy serves as the Data Fiduciary for personal data gathered through our website. Our registered business and manufacturing office is:

2. Personal Data We Collect

We only collect personal data that you voluntarily provide to us through our online inquiry forms, dealership applications, and recruitment portal:

• Inquiries & Contact: Full name, phone number, email address, product/solution of interest, and inquiry message.
• Dealership & Branch Applications: Full name, phone number, email address, proposed city or business territory, and operational background notes.
• Career Applications: Full name, contact details, email address, role applied for, professional cover message, and uploaded curriculum vitae/resume (.pdf, .doc, .docx).
• Technical Information: Standard server logs, IP addresses, and browser user-agent data gathered for security, network diagnostics, and spam mitigation.

3. Purpose and Legal Grounds for Processing

We process your data strictly under lawful grounds of consent and legitimate business interests for:

• Responding to your product inquiries, battery specifications, and quote requests.
• Evaluating and onboarding prospective distribution and retail dealership partners.
• Reviewing career applications, verifying candidate credentials, and scheduling interviews.
• Safeguarding our systems from malicious traffic, denial-of-service attempts, and spam bot submissions.

4. Data Processors & Third-Party Sharing

We do not sell, rent, or trade your personal data. We only share data with essential technical processors under strict confidentiality mandates:

• Hostinger Mail Services: Powers our secure SMTP mail routing to deliver inquiries directly to authorized company mailboxes.
• Customer Communication: Direct WhatsApp support when initiated by you via our floating chat link.

5. Data Security & Storage

We implement technical and organizational controls to protect personal data against accidental loss, unauthorized access, alteration, and misuse. Transport between your browser and our servers is encrypted using industry-standard SSL/TLS. Uploaded resume attachments are verified using server-side MIME type inspection, stored temporarily in isolated system storage, and deleted from temporary directories immediately upon email transmission.

6. Your Rights Under DPDP Act 2023

Subject to applicable exceptions under Indian law, you have the following rights regarding your personal data:

• Right to Access: Request a summary of personal data held about you and processing activities undertaken.
• Right to Correction & Updating: Request correction or completion of inaccurate personal records.
• Right to Erasure: Request the deletion of your personal data where retention is no longer necessary for commercial or statutory purposes.
• Right of Grievance Redressal: Submit any concern or grievance regarding the handling of your data to our designated officer.

7. Grievance Redressal Officer

For inquiries regarding this policy or to exercise any data privacy rights, please contact our designated Grievance Officer: